Leadership

The terminal is run by the Civil Aviation Directorate of the Irad Special Economic Zone, part of the Ministry of Transport. The duty manager is responsible for the terminal at any hour.

Kamila Rakhmatova

Duty manager of the terminal

Responsible for the terminal, check-in and boarding, passenger information and the announcements of the terminal. Delays, cancellations and diversions are announced over her signature.

Deputies and officials

Oleg Rudenko

Minister of Transport (the Directorate is part of the Ministry) · since 2018

Head of the Civil Aviation Directorate

Certification of the airline and crews, the register of civil aircraft, permits for civil flights

Head of the terminal security service

Screening of passengers and baggage, passes for the South Checkpoint, with the Gendarmerie

Structure

Information desk

Arrivals and departures, lost property, the complaints book. Ground floor, by the main entrance.

Tel. +996-39-2-29-10-01

Passenger service (check-in and boarding)

Check-in counters 1–6, boarding through exits 1–4, assistance for passengers with reduced mobility (ask 24 hours ahead).

Tel. +996-39-2-29-10-08

Aviation security service

Screening of passengers and baggage; passes for staff and visitors at the South Checkpoint.

Tel. +996-39-2-29-10-20

Civil Aviation Directorate, flight permits section

Permits for charter and technical flights to and from Talas; the register of civil aircraft.

Tel. +996-39-2-29-10-30

Talas Airport Logistics Hub

Air cargo and the bonded terminal, beside the civil apron.

Tel. +996-39-2-29-14-40