Contacts and reception
The information desk answers around the clock. Tickets are sold only by Iradiya, not at the terminal. Complaints about service in the terminal may be left in the book at the information desk or sent by e-mail; they are answered within 30 days.
Reception of citizens
| Who receives | When | Where |
|---|---|---|
| Duty manager | at any hour while the terminal is open | Ground floor, office next to the information desk |
| Civil Aviation Directorate | Monday to Friday 9:00–17:00, by appointment | Second floor of the terminal |